Position Overview
The co-manager is responsible for selling floor leadership with the overall goal of customer satisfaction. He or she acts as second in command assisting the store manager in the overall running of an individual store.
People Development
Network, recruit, hire, develop and retain high quality management and associates to fill store profile and succession planning
Ensure all associates complete training per company guidelines
Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
Customer Experience
Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience con sistently through regular assessment, coaching and follow-up with team
Implement all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
Drive Sales + Profitability
Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion
Create and execute strategies to maximize store sales and control expenses
Operational Effectiveness
Meet all payroll expectations
Controls company assets by meeting all loss prevention measures
Execute and comply with all company policies and procedures
Additional Responsibilities
Uses sound judgment when making decisions
Excellent communication skills
Acts with integrity and respect
Adapts to changes required by the business
Ability to handle multiple tasks simultaneously
Assumes and completes other duties as assigned by supervisor